Uber Partners with Eastern Railways to Provide Reliable Rides from Howrah Station


Uber, the world’s largest on-demand ridesharing company that has transformed the way people move around in cities, has today announced a partnership with Eastern Railways to make it easier for riders to get a ride at the Howrah Station Kolkata.

Through this partnership, Uber aims to make it even more convenient and reliable for riders to get an Uber at the railway station, making travel seamless and hassle-free. Uber will set up booking zones at the station, where even those who do not have the app will be able to book a ride. There will be a dedicated pick up zone outside railway terminal and on-ground assistance to guide travellers to their car for pick up.

The Uber app will also enable riders to get specific pick up instructions to reach their Uber driver. This feature further helps optimize pick up experience for both riders and drivers partners.

Here’s what riders will find:

  • Riders at the railway terminal will be able to book an Uber from designated kiosks at the Uber parking zone
  • On ground assistance to direct riders to the car pick-up zones
  • Uber driver-partners will have dedicated parking spaces to make pick-ups more convenient – this will also make ETAs shorter for riders

“We are encouraged by this collaborative step from the Eastern Railways, that enables riders at Howrah Station Kolkata to experience the convenience and reliability of Uber. We have already executed several partnerships with public transit agencies in India, very recently at the Kolkata Airport, and have been effective in becoming a reliable first and last mile connectivity solution. We expect the partnership to make travelling to and from the Howrah Station hassle free for both out riders and driver partners,” said Arpit Mundra, General Manager, Uber Kolkata.

Last, year Uber launched its services at the Kolkata Airport and this partnership with the Eastern railways will add to Uber’s vision of making strengthening last mile connectivity and providing a ride at the tap of a button, anywhere in the city. Currently, an Uber is used close to eight thousand times every week at the Howrah Railway station. This new service will enable many more of thousands of commuters who use the railway station every day.